Backorder Management

Are you tired of managing backorder procedures when receiving fewer items than ordered from a vendor, or when delivering a shorted shipment to a customer?

With the Backorder Management app, you can streamline these processes by defining under-receipt and under-shipment policies to receive or ship less than the ordered quantity. When closing orders, any shortage within the defined tolerance is automatically accepted, eliminating the need for manual intervention.

Key Features

• Flexible Policies: Create under-receipt policies for items, vendors, or combinations, and under-shipment policies for items, customers, or combinations.

• Customizable Tolerances: Define the percentage allowed for under-receipts from vendors and short shipments to customers.

• Unlimited Shortage Acceptance: Allow any amount to be accepted as an under-receipt or short shipment when needed, ensuring orders can always be finalized.

• Default Policy Assignment: Assign a default under-receipt or under-shipment code that the system will always use if no specific code has been set.

• Automatic Quantity Handling: Shorted quantities are automatically populated when within tolerance, allowing orders to be closed without extra input.

• Integration with Insights Apps: Track under-shipments to customers using Customer Insights, and under-receipts from vendors using Vendor Insights.

Supported Countries

Australia, Canada, Denmark, France, Germany, Mexico, Netherlands, New Zealand, Romania, Spain, United Kingdom, and United States

Supported Languages

Dutch, English, French, and Spanish

Supported Editions

Essentials and Premium